Customer Service Associate - Walkin from 23st Feb - 28th February
Job Description
To handle In-bound calls at the Call Centre based in Gurgaon as per Service Standards set
• To provide customer support for all classes of commercial / personal Insurance business of the company.
• Servicing customer and attending to their needs and problems, providing solutions and suggestions.
• To handle complaints as per defined process and SLAs
• Any other day-to-day tasks as assigned by the Reporting Manager
Interested applicants may walk-in with an updated word format resume to the venue mentioned below.
Royal Sundaram Alliance Insurance Company Ltd
Plot No 136, Rider House, Sec 44, Gurgaon-122002
Time: Between 11 am to 4.00 pm
CONTACT: Nitika Pathak / Brahmrishi Sharma
Salary: Not Disclosed by Recruiter
Industry: Insurance
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role Category: Voice
Role: Associate/Senior. Associate -(Technical)
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
• Experienced professional with 2+ years experience at a Call Centre for both Voice and Non-Voice process (Fresher are also welcome)
• Excellent communication skills in English (multi-lingual will be an added advantage) • Analytical & interpersonal skills •
Positive & winning attitude • Good listener, empathetic to customer needs • Team player
Keyskills: Customer Service Associate, telesals, calling, inbound, out bound, front desk
Job Description
To handle In-bound calls at the Call Centre based in Gurgaon as per Service Standards set
• To provide customer support for all classes of commercial / personal Insurance business of the company.
• Servicing customer and attending to their needs and problems, providing solutions and suggestions.
• To handle complaints as per defined process and SLAs
• Any other day-to-day tasks as assigned by the Reporting Manager
Interested applicants may walk-in with an updated word format resume to the venue mentioned below.
Royal Sundaram Alliance Insurance Company Ltd
Plot No 136, Rider House, Sec 44, Gurgaon-122002
Time: Between 11 am to 4.00 pm
CONTACT: Nitika Pathak / Brahmrishi Sharma
Salary: Not Disclosed by Recruiter
Industry: Insurance
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role Category: Voice
Role: Associate/Senior. Associate -(Technical)
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
• Experienced professional with 2+ years experience at a Call Centre for both Voice and Non-Voice process (Fresher are also welcome)
• Excellent communication skills in English (multi-lingual will be an added advantage) • Analytical & interpersonal skills •
Positive & winning attitude • Good listener, empathetic to customer needs • Team player
Keyskills: Customer Service Associate, telesals, calling, inbound, out bound, front desk


